It should be noted that listening also includes awareness of body language, vocal cues, asking clarifying questions, and repeating back what you understood. You can’t claimed to have truly listened if you haven’t made every effort to understand what is being conveyed.

The hard truth is that it takes time, patience, and flexibility. Though I call it a hard truth, it is still a good truth. Nothing is quite as precious as that which we earn through hard work, perseverance, and even setbacks. If magic would grant it us the changes we want to make, we would never have strength to maintain the changes.