In todays fast paced world of “Instant Gratification” and “My Needs Must Be Met”, so many people lose out on having meaningful relationships in their lives. We believe that everyone has the ability to become leaders, even if it only for themselves in their own lives. A couple years ago, myself and Rex Goode, my […]

So many people have asked me just what a direct support professional (DSP) does and why is it so important. Why spend millions in tax dollars to just help people play and go to movies. Well, if that is what people really think, they have no idea what a DSP really does. At ARISE Mentors, […]

Whether a director is talking with a team leader or the team leader is talking with a director, discussions will bear the most fruit if both strive to not be defensive. Same goes with team leaders and team members and team members with customers.

It should be noted that listening also includes awareness of body language, vocal cues, asking clarifying questions, and repeating back what you understood. You can’t claimed to have truly listened if you haven’t made every effort to understand what is being conveyed.