Definitions
Policies and Procedures
Company
ARISE Mentors
ARISE
ARISE Mentors
the Department
Oregon State Department of Human Services (DHS)
the Customer
Individuals who receive paid support services from ARISE Mentors.
the Customer Representative
Legal representative(s) of the customer, ie, parent or guardian.
the Employee
Any employee, intern, or volunteer of ARISE Mentors while in the course of providing services on behalf of the company. The Company does not utilize contractors in providing supports to individuals.
Provider
Direct Support Professional
DSP
Someone assigned to the customer for providing the services in the service agreement.
Brokerage
a social service agency that assesses the needs of adults with developmental disabilities and refers them to individual contractors or provider organizations for needed services.
Personal Agent
An employee of a brokerage assigned to the customer for the purpose of managing ISP’s and finding providers.
CDDP
Community Developmental Disabilities Program. The agency that conducts intake for people with developmental disabilities and refers them to a brokerage agency for assessment.
ISP
Individual Support Plan, which is drawn up by a brokerage agency and outlines the customer’s goals and the services needed to accomplish them.
OAR
Oregon Administrative Rules
Service Agreement
A contract between the customer and ARISE Mentors, with agreed hours, rates, and goals.
SPD
Seniors and People With Disabilities, the division of the Oregon Department of Human Services that oversees support services provided to people with developmental disabilities.
ODDS
Office of Developmental Disability Services
See OAR 411-370 for other definitions.